Frequently Asked Questions – TMM Industrial Shop
1. What types of camera products do you sell?
We offer a wide range of camera gear, including stabilizers, tripods, gimbals, lighting equipment, sliders, mounts, and accessories designed for both amateur creators and professional videographers.
2. Are your products compatible with all camera brands?
Most of our gear is compatible with major camera brands such as Canon, Sony, Nikon, Panasonic, Blackmagic, and more. Please check the product description for compatibility details, or contact us if you’re unsure.
3. Do you ship internationally?
Currently, we ship across the U.S. only. International shipping options may be available in the future. Stay tuned or contact us for special requests.
4. How long does shipping take?
Orders typically ship within 1–3 business days. Delivery time depends on your location, but most U.S. orders arrive within 4–9 business days.
5. What is your return policy?
We offer a 14-day return policy on most items. Products must be in original condition and packaging. Visit our Returns page or contact support to start a return.
6. Do your products come with a warranty?
Yes. Most items come with a manufacturer’s warranty, and we back all our products with a clear return and replacement policy. Warranty details are listed on each product page.
7. How can I track my order?
Once your order ships, you’ll receive an email with a tracking number. You can track your package using the provided link or through your account dashboard on our website.
8. Can I get help choosing the right equipment?
Absolutely! Our support team is here to help you select the right gear for your project. Just contact us by email or phone — we’ll guide you based on your needs and budget.
9. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options during checkout.
10. Is it safe to shop on your website?
Yes, Tmmindustrial.shop uses industry-standard SSL encryption and secure payment gateways to keep your data safe.