Shipping Policy
This Shipping Policy applies to all orders placed through Tmmindustrial.shop and shipped within the United States. By placing an order with us, you agree to the terms outlined below.
1. Shipping Costs
We offer free shipping on all orders placed through our store. No hidden charges or additional handling fees apply.
2. Handling Time & Order Cut-Off
- Handling Time: 1–3 business days (Monday to Friday)
- Order Cut-Off Time: Orders placed after 05:00 PM GMT will be processed the next business day.
3. Delivery Time (Transit Time)
- Estimated delivery: 4–9 business days (Monday to Friday)
- Delivery time may vary depending on location, courier availability, or peak seasons.
4. Change of Address
We are unable to modify the delivery address once the order has been shipped.
If you need to change your shipping address, please email us within 24 hours of placing your order at:
Service@tmmindustrial.shop
5. Order Tracking
All orders are shipped with a tracking number so you can monitor your shipment’s progress.
You can track your order at any time by visiting the Track Your Order page on our website.
6. Damaged Parcels
If your package is visibly damaged upon delivery:
- Please reject the package from the courier (if possible) and notify our support team immediately.
- If the package was left at your door or delivered without your presence and is damaged, please contact us right away.
We will work with you to resolve the issue promptly.